Mel is an RGN qualifying in Chester in 1985. Mel served in the Army as a Nursing Officer and has worked across the acute sector and community gaining a breadth of knowledge over the years. She has also worked in NHS Continuing Healthcare (CHC) as an Operational Manager. Moving to NHS England in 2017 Mel worked for the Personal Health Budget Team delivering training to commissioners and CHC teams to help them embed PHBs into their offer and supported the National Palliative and End of Life Team during the Pandemic. Her current focus is embedding personalised care into clinical pathways, education and training.